Information for agents

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REO and short sale resources for real estate agents

We help you help your clients by providing all the information you need for a smooth transaction.

REO properties

Learn how to make offers for your customers and get answers to questions about price, condition, and financing.

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Short sale

Get the facts. Learn about the benefits of short sales and get details about our process.

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Please submit all offers to the listing broker/agent. To report any concerns with a listing broker/agent, or to report any property condition or other concern needing escalation (including concerns related to a previously submitted offer), please call:

(Please note: We’re not adding agents to our network at this time, but we do appreciate your interest.)

1-877-617-5274

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To initiate a short sale, the listing agent must submit requests and documents by fax or mail:

Fax: 1-866-969-0103
Mail: Wells Fargo Home Mortgage
1000 Blue Gentian Road, Suite 300, MAC X9999-01N
Eagan, MN 55121

For help with the Wells Fargo short sale process or for status, please call:
1-800-678-7986
Monday – Friday: 7am to 10pm Central Time
Saturday: 8am to 5pm Central Time